Walter M Ibz

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Verified Reviewer

Being overpriced

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I wanted to a love shop in saint Charles Missouri and I was told that it would be $257 to have my breaks replaced for the label. I came down in to St. Louis city to the North Broadway location. And the price went up to $375. I want to know what the difference is. And I want to know why you're ripping your drivers off.
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Loss:
$127
Pros:
  • Are convenient

Preferred solution: Full refund

Johnathan M Ydo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mattaponi, Virginia

Truck broke down after service

Speedco - Truck broke down after service
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Had PM done and the technician didn't plug transmission back. Now I'm low transportation fluid. And I don't know what to do about my truck
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Loss:
$9100
Pros:
  • Easy in and out

Preferred solution: Full refund

Pardeep s Pdu

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Verified Buyer
|

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Verified Reviewer
| map-marker Aurora, Oregon

Oil leak

Speedco - Oil leak
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I was got oil change from aurora or speedco and they didnt put fuel filter gasket and I got leak my fuel al the way to reno almost 500 miles and got wet my truck with deasel and am calling them about that but they didnt answer me
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Loss:
$300

Preferred solution: Full refund

Anonymous
map-marker Hammond, Louisiana

Broke a tire while replacing it.I have a video when the workers did.The worker broke tire rim (beat)please help in this situation I want my tire back please. have photos and videos, what do you need?

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Speedco - Broke a tire while replacing it.I have a video when the workers did.The worker broke...
Speedco - Broke a tire while replacing it.I have a video when the workers did.The worker... - Image 2
Broke a tire while replacing it.I have a video when the workers did.l'm customer and haven't had any problems with wheels for over 15 years. The worker broke tire rim (beat)please help in this situation I want my tire back please. have photos and videos, what do you need? location speedco -305
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Resolved
Alexio Xeg

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Verified Buyer
| map-marker Houston, Texas

Resolved: Doing a PM they changed my oil and didn't put the recap back on the refill tube or shot all over my engine I'm going to miss my delivery and have to deliver the load tomorrow which mCustomer complaint

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Speedco - Doing a PM they changed my oil and didn't put the recap back on the refill tube or shot...
They changed the oil and didn't put the cap back on the refill tube oil all over my engine now I've got to wait two and a half hours for someone to bring a new oil cap and that's going to make me lose a whole lot of money and I can't get anybody on the phone from loves or speedco I'm just screwed
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User's recommendation: Stand over there shoulder and watch everything they do to your truck

Volodymyr S Fke

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Verified Reviewer
| map-marker Toms Brook, Virginia

Claim for tires

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Speedco - Claim for tires
Speedco - Claim for tires - Image 2
Broke a tire while replacing it.I have a video when the workers did.I'm customer and haven't had any problems with wheels for over 15 years.The worker broke tire rim (beat)please help in this situation I want my tire back please.I have photos and videos, what do you need? location speedco -305 Toms Brook VA.Please help me.
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Pros:
  • Quick work
Jayne Uxa
map-marker Dayton, Ohio

Lies and thieves

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Was at Edwin C Moses loves in Dayton Ohio . Had a DOT inspection performed on my tractor and mechanic said 2 wheel seals were leaking.

I told them I would fix it myself. Took it to another shop for the wheel seals . Mechanic looked at all wheel seals none were leaking.after waiting 6.5 hours . I personally put the wheel seals in .

Next day I waited 8.5 hours and they still couldnt get me in . Service advisor told me on the phone that I would have had the inspection done if I would have paid there rates . Waiting again for a DOT inspection there has been 1 person ahead of me for 4 hours . Not the first time I have had issues with this place .

I only go there because its the only place in my area that the company I am leased with that is approved.

Bunch of lying cheating crooks . Mechanics get paid hourly and commission they find something wrong every time.

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Loss:
$2400
Cons:
  • Slow lazy people work there

Preferred solution: Better service and less lies and deceit

User's recommendation: Stay away

David a Ktg

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Verified Reviewer
| map-marker Bien Hoa, Dong Nai

Short staff,slow *** service.

Slow service, short staff, didn't know their from *** in the ground. People standing around watching other folks work. If you can't run a business like is supposed to. Then sell the son of *** Don't go
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Preferred solution: Fast service

Sandeep V Awo

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Verified Buyer
|

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Verified Reviewer
| map-marker Palestine, Arkansas

I changed my truck oil from 0275 **** n main palestine AR 72372

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They not close my engine oil cap and also not greese truck and trailer i ask tell that guy 2/3 times but he not listen me at last i said you greese truck and trailer he said yes i do but i check then they doo nothing no greese on any part of truck and trailer i said check gear oil and differential oil he said I checked when i ask for show me the oil he said we dont have that tray that guy he *** up my truck if im not check that
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Loss:
$468

Preferred solution: Full refund

User's recommendation: If you love your truck dont go to that location they *** up my truck

Resolved
Rajbir S Smm

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Verified Buyer
|

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Verified Reviewer
| map-marker Hammond, Louisiana

Resolved: Trailer tire got busted on my way out from their bay. They have damaged drive way which still has metal folding to the side. Metal hit my trailer front side tire.

Updated by user Jul 22, 2023

Company resolved the issue.

Original review Jun 22, 2023
Damaged driveway which has metal folded to side hit my trailer front side tire. I showed to them but lady said we never this issue Manager without looking at said you hit the curve. It was funny they just want to charge me no matter what. I need to get my money back from them.
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Loss:
$387
Pros:
  • Careless
Cons:
  • Irresponsible

Preferred solution: Full refund

Sandeep A Kpu

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Verified Buyer
|

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Verified Reviewer
| map-marker Conley, Georgia

Didn’t job well

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Speedco - Didn’t job well
Updated by user Oct 14, 2023

i wish never go there

Original review Oct 14, 2023
i was oil change my truck he left old oil in motor & filed new oil when noticed after day when im pti oil is over the level then call speedo they say come back we oil chng free when go there they make excuses we dont hv waranty oil chnge u come right avy wtf im called explain everything to lady she kk no matter money but is responsiblty with coustmer who pay money they ask always money by side speedco hire unprofessional people
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Loss:
$331
Pros:
  • No pros

Preferred solution: Full refund

User's recommendation: don’t trust on them

Michael A Otz

Customer service

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Speedco - Customer service
Updated by user Aug 15, 2023

I want you review and call me for more information

Original review Aug 15, 2023
I went to speedco by atlanta ga trying to change both rear axle oil change and grease also inspection one hour later I went to my mechanic to fix air bag and he told me the rear axle hub seal leaking oil I said fix it he open the hub then he find out the oil seal was ok but he find on brake shoes a lot of grease and he said that they over grease and the rear front axle need to be oil change I told him I change both he look at it again he said they change only rear axle I spent over$700 dollars changing the brake shoes just because of them. a week later I went to the same location and I explained them about what happened and they drain the oil they saw look like milky and they change it but they charge me again I was trying to explain them but instead of solving the problem they under intimate me they treated me like sheets specially there manager. I will like to said thank you for worst customer service and I will never be there I will never advise to all my friends.
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Loss:
$975

Preferred solution: Price reduction

User's recommendation: I’m not recommending anyone to go that location

Heather W Aum

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Verified Reviewer
| map-marker Galivants Ferry, South Carolina

Rude manager

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Updated by user Oct 09, 2023

Forwarded to reginal manger no solution yet

Original review Oct 09, 2023
Corey the manager is the rudest person you want to meet. After waiting an hour he asked about how much longer to balance a tire.

Corey stated I told you 45 minutes well it had been an hour. After stating that Corey the manager stated he didnt care if the paying customer left. When confronted of course he blamed the customer. You are dealing with aggravated truckers a cuss word being thrown after telling my driver to leave is the least of your issues.

How can loves allow a manger to tell paying customers to leave and never come back. This explains why they took the tire off and went on a cigarette break. While three other struggled to patch a tire. Loves really should remind Mr Cory youre in customer service and at the end of the day you are to keep your cool and not be a *** head like you were called.

Loves really needs to get its establishment and Cory u dee control no wonder the reviews suck and this place sucks. An hour and 20 minutes to balance one tire Facepalm
View full review
Cons:
  • Corey
  • Scammers and time wasters
  • Terrible service and employees

Preferred solution: Corey needs to be fired or retrained in customer service and how to run a shop and keep his people on task

User's recommendation: Run and don’t get involved with Corey he will treat you like dirt and make it your fault

1 comment
Guest

If you don’t like it leave. Go elsewhere that does things as quick as you imagine. No one has time for a customer to mouth off.

Anonymous
map-marker Venice, Florida

Delivery of motorcycle

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DoThey lined up delivery and on day of pickup told me they could not do it due to a truck breakdown. They then raised the price by 250 bucks. They Lined up another company to transport it and they did not deliver on the contract date. Two days later it arrived and they wanted full payment. On top of that they lost my helmet.
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User's recommendation: Don’t trust

Anonymous
map-marker Morristown, Tennessee

Injustice

I have an ongoing case that has not been resolved yet. I received an email reassuring that my case is being looked into. Case # 3957****A
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Anonymous
map-marker Doylestown, Pennsylvania

Complaint

Kenly NC 2 Sundays in a row they have no grease and say they haven't had any for 4 months.REALLY! The following day I go to Brunswick Ga and they change my oil and grease only the drivers side of the truck. Never checked trans or rear ends. Never opened radiator or front hubs. Basically didn't do anything. Speedco needs to do better. You just lost a customer. I may only have 1 truck but I pay just like everyone else.
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User's recommendation: Go elsewhere

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